Your payment security and privacy are important to us. We use trusted payment methods and security practices to help keep your transactions safe.
Payments made through our available online payment options are processed through the respective payment service or UPI application.
We do not ask customers to share sensitive banking information such as ATM PIN, UPI PIN, CVV or account passwords with us.
Customer information is handled responsibly and used only for purposes related to orders, payments, delivery and customer support.
We provide convenient payment options so you can choose the method that works best for you.
You can pay using supported UPI applications by scanning the payment QR code or using the provided UPI payment option.
Online payments through Razorpay may support the payment options made available by the payment gateway during checkout.
Where available, customers can choose Cash on Delivery and pay for the order at the time of delivery.
Please keep your payment credentials private. Vitalize Herbs Pharmacy will never ask you to disclose your UPI PIN, ATM PIN, CVV, password or OTP over phone, WhatsApp or email.
A UPI PIN is required only to authorize a payment from your bank account.
Do not share OTPs or verification codes with anyone claiming to be from our team.
Before completing a payment, verify the amount and recipient details shown by your payment application.
Always make payments through the payment options provided during checkout on our official website.
If you have completed a payment but your order status has not updated, please contact our support team with your order details.
